Shifts

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📘 Overview

The Shifts feature in Canary7 allows warehouses to manage and report user activity within specific working time windows.
It helps supervisors define start and end times for each shift, control when users can log in or stay active, and view performance or job activity for each user per shift.


🧭 Navigation Path

Workbench → Shift Enquiry

Here, you’ll see three tabs:

  1. Shift – view overall shift setup and timing.

  2. Shift User – view which users worked during a shift and their performance metrics.

  3. Activity – view detailed job activity that occurred during each shift.

💡 If you don’t see these tabs, ensure you have the correct role permissions for Shift Enquiry.


🗓️ 1. Shift Tab

This is where each shift’s time window and grace period are defined.

Field

Description

Shift Number / Name

Unique ID and label for the shift (e.g. Friday AM 26-09).

Status

Shows whether the shift is Open or Closed. Closed shifts cannot record activity.

Scheduled Start / End Date

The planned shift duration — e.g. 07:00 to 15:30.

Allowed Start / End Date

The grace window around the scheduled time. Users can only log in or stay active within this window.

Created At / Created By

Audit trail information for when and who created the shift.

🧠 How it works:

  • Scheduled defines when the shift should officially run.

  • Allowed defines when users are actually permitted to log in and remain active.

  • If a user tries to log in before the Allowed Start, access will be denied.

  • When the Allowed End time passes, any logged-in users are automatically logged out of Canary7.

🏗️ Creating a Shift

  1. Open Shift Enquiry → Shift → Click Red Box → Add

  2. Fill in the fields:

Field

Description

Shift Name / Description

Label and short description for the shift.

Scheduled Start / End Date

The planned working window.

Allowed Start / End Date

The grace period around the scheduled time when users can log in or stay active.

Create

Click Create to save the new shift.


👥 2. Shift User Tab

This tab shows which users were active during a shift, along with their performance data.

Field

Description

User

The operator who worked during the shift.

Complete / Abandoned

The number of jobs the user completed or abandoned.

Actual Start / End Date

When the user actually started and finished working within the shift.

Status

Open or Submitted, depending on whether their work record has been finalised.

🧠 Use this tab to quickly review attendance, activity duration, and performance for each operator.


⚙️ 3. Activity Tab

This tab lists the individual jobs performed during each shift.

Field

Description

Job Type / Group

The job classification (e.g. SIBP Picking, Group 1 Cluster).

Result

Whether the job was Complete or Incomplete.

Start / End Date

The start and end timestamps for each job.

User

The operator who performed the job.

🧠 Use this tab to view a detailed audit of work completed within each shift.


🔒 Behaviour Summary

Behaviour

Description

Login Restriction

Users cannot log in before the Allowed Start or after the Allowed End.

Auto Logout

Active sessions end automatically once the Allowed End time passes.

Shift Closure

Closed shifts cannot record new data.

Shift Reporting

Performance and activity reports can be viewed via the Shift User and Activity tabs.


🧰 Example Setup

Field

Example Value

Scheduled Start / End

07:00 – 15:30

Allowed Start / End

06:30 – 16:00

Meaning

Users can start early from 06:30 but will be logged out automatically after 16:00.


❓ FAQs

Q: Do Shifts automatically log users out?
Yes. When the Allowed End time passes, Canary7 ends any active user sessions.

Q: What’s the difference between “Scheduled” and “Allowed”?
Scheduled defines when the shift should occur. Allowed defines when Canary7 permits users to log in or remain active — essentially a grace period.

Q: Can multiple Shifts overlap?
This is still being verified. Current behaviour suggests users belong to one active shift at a time.

Q: Where can I see productivity by shift?
Use the Shift User tab for user performance and Activity for job-level detail.


🧱 Related Articles


✅ Summary

The Shifts module provides a simple way to control and monitor when users can work in Canary7.
By configuring clear Scheduled and Allowed windows, warehouse managers can ensure users only operate during approved times — and gain full visibility over who worked when, and what jobs were completed.