🛠️ Understanding Reason Code
❓ What is a Reason Code?
A Reason Code provides an explanation for specific user actions such as:
Inventory Adjustments (e.g. Transfers, Status Changes, Stock Adjustments)
Shipment Holds
Shipment Cancels
Shipment Deletes
Each reason must be linked to a Reason Class ID.
🔎 Accessing Reason Code
Open the Navigation menu.
Search for and select “Reason Code”.
Or go to Configuration > System Setup > Reason Code.
➕ Adding a Reason Code
Click on the Red Action Button, this will bring up a drop-down menu, and select "Add"
Enter Required Fields
Fill in the required fields:
Reason Code – Use a clear, descriptive name.
Reason Class ID – Choose one of the following:
Adjustment
Shipment Hold
Shipment Cancel
Shipment Delete
Adjustment Type (for Adjustment reasons only) – Link to a valid adjustment type.
✅ Ensure ‘Active’ is checked.
Once you have selected and entered the required fields, click on the submit button to add.