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    Reason Code
    • 02 May 2025
    • 1 Minute to read
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    Reason Code

    • Updated on 02 May 2025
    • 1 Minute to read
    • Print
    Article summary

    Understanding Reason Code

    What is Reason Code?

    It is an explanation of why a user needed to make an Inventory Adjustment or Delete/Cancel/Hold a Shipment within Canary7. 

    Users can create as many unique reason codes as they like, however they must fall under 1 of 4 Reason Class IDs.

    1.  Adjustment (Examples: Transfer, Status Change, Stock Adjustment).
    2.  Shipment Hold
    3. Shipment Cancel
    4. Shipment Delete

    Accessing Reason Code

    Within the Navigation menu, click on the search bar, type and click "Reason Code". Reason Code is also in Configuration, under System Setup > Reason Code.

    Add Reason Code

    Click on the Red Action Buttonred action button, this will bring up a drop-down menu, and select "Add"

    add uom

    Enter Required Fields

    Reason Code updated

    Enter and Select the following

    1.  Adjustment Code, make sure it's a relevant name.
    2. Adjustment Class ID Add an Adjustment Type.

    Ensure thatactive checked is checked so that your Reason Code will appear in Canary7

    Once you have selected and entered the required fields, click on the submit buttonsubmit button(1) to add.


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