Notification Master

Understanding Notification Master

What is a Notification Master?

Notification Master is a feature in the WMS that automatically alerts uers when specific conditions are met (or not met). These notifications are typically sent via automated email but can also be triggered as webhooks for system integrations.

A common use case is notifying a user when a shipment fails to import, ensuring quick action can be taken to resolve the issue.

Criteria on Notification Master is directly linked to Canary7's Process Logs, this allows users the ability specify very granular rules for sending notifications. For example, we can set up a Notification that will trigger when Allocation fails for a specific Company within a Specific Warehouse.

Accessing Notification Master

Within the Navigation menu, click on the search bar, type and click on "Notification Master". Notification Master is also in Configuration, under System Setup > Notification Master.

Add an Email to Notification Master

Complete the General Tab

Enter or select the following:

1. Name
2. Notification Type
   1. Email, which this example will use
   2. Webhook
3. Email Recipient

Ensure that is checked so that your notifications will be operational when set up.

Click on the next button to continue to the next tab.

Complete the Email Tab

Note this tab will not appear if Webhook has been selected.

Enter following:

1.  The email Subject
2.  The email's message will contain. The opening brace { and the closing brace }  containers the data which will be pulled from the process logs when the criteria are met

Click on the Submit button  to continue.

Adding Criteria

Within Notification Master, locate the Notification you have just created, click on the three dots and then click "edit".

In this example, we will make criteria to email the user when a shipment fails.

Once you have inputted your first set of criteria, click "add".

This is an example of criteria used to notify user's of a Shipment Import failure.