Shipping Enquiry
- 10 Dec 2024
- 9 Minutes to read
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Shipping Enquiry
- Updated on 10 Dec 2024
- 9 Minutes to read
- Print
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Understanding Shipping Enquiry
What is Shipping Enquiry
Shipping Enquiry is the menu used by the user (often a warehouse manager) to view, add or edit information relevant to shipments within Canary7.
Accessing Shipping Enquiry
Within the Navigation menu, click on the search bar, type ''Shipping Enquiry'' and click "Shipping Enquiry". Shipping Enquiry is also in Shipping > Shipping Enquiry.
Finding Load Information
You can search in the Load tab for any information relevant to Loads. Loads may be a selection of Shipments defined by a certain parameter, e.g. all shipments with the carrier selected as "FexEx" may fall within the same Load.
For example, I want to see all the loads relevant to FedEx.
This is what the searchable fields are:
- Carrier
- Load Number
- Trailer Number
- Load Status
- Warehouse
- Last Updated start date
- Last Updated end date
Note: leaving all fields blank will result in displaying all data.
To access all data, uncheck 
as this will have all loads that have ever been in the system.
Once you have entered all the information, you need to find your results click on the search button
to continue.
This will only have some columns in view, to see the rest, simply drag the horizontal scroll bar. Here is a list of what headers you scroll between to view the information:
- Load Number
- Carrier
- Trailing status
- Leading Status
- Trailer Number
- Created At
- Last Updated At
- Load Status
If you want to go back and input more information, click on the search icon
and enter the data you require to refine your search. You can search Loads by multiple parameters.
Finding Shipment Information
You refine your search further by using the Shipment tab for any information relevant to Shipments. This will allow you to search for individual shipments using a wide array of fields.
In this example, I want to find all the shipments in pool.
The searchable fields are:
- Load
- Shipment Number
- Customer Code
- Customer Order Reference
- Warehouse
- Wave Number
- Carrier
- Carrier Service
- Tracking Number
- Item Code
- Company
- Status From
- Status To
- Created Date From
- Created Date To
- Leading Status
- Trailing Status
- Shipment Sub-status
- Last Updated Date From
- Last Updated Date To
- Ship to Country
- Soft Allocation Status
- Shipment Type
- On Hold
Note: Leaving all fields blank will result in displaying all data.
To access all data, uncheck as this will have all Shipments that have ever been in the system.
Once you have entered all the information, you need to find your results click on the search button to continue.
This will only have some columns in view to see the rest, simply drag the horizontal scroll bar. Note, if you wish to arrange the order of the columns in view, you can do this by simply dragging the column across to where you would like it to sit. Here is a list of what headers you scroll between to view the information:
- Item Thumbnail
- Shipment Number
- Hold
- Hold Comments
- Item Code
- Shipment Type
- Company Code
- Load Number
- Customer Order Reference
- Ship to Name
- Ship to City
- Ship to State
- Ship to Email
- Ship to Country
- Carrier
- Leading Status
- Trailing Status
- Created At
- Last update date
- Tracking Number
- Tracking Url
- Planned Dispatch Date
- Ship To Address1
- Ship To Address2
- Ship To Address3
- Ship To Phone Number
- Ship To PostCode
- Ship to Instructions
- Consolidation Dock
- Stagging Dock
- Wave Reject Reason
- Routing Code
- Total Net Weight
- Total Net Volume
- Event Status
- Total Quantity
- Total Details
- Total Cost
- Total Sale Value
- Longest Side
If you want to go back and input more information, click on the search icon and enter whatever data you need to refine your search.
Finding Detail Information
The detail tab is used for finding detail related to shipments. Shipment detail refers to more specific, granular information relating to items that make up a singular shipment.
In this example, I want to find detail related to a specific company.
The searchable fields are:
- Shipment Number
- Item
- Item Description
- Company Code
- Quantity
- Status From
- Status To
- Batch Number
- Serial Number
- Carrier
- Carrier Service
- Status To
- Allocation Fail
- Batch Number
- Serial Number
- Create Date From
- Created Date To
- Last Updated Date From
- Last Updated Date To
- Shipment Substatus
- Warehouse
Note: Leaving all fields blank will result in displaying all data.
To access all data, uncheck as this will have all detail that have ever been in the system.
Once you have entered all the information, you need to find your results click on the search button to continue.
This will only have some columns in view to see the rest, simply drag the horizontal scroll bar. Note, if you wish to arrange the order of the columns in view, you can do this by simply dragging the column across to where you would like it to sit. Here is a list of what headers you scroll between to view the information:
- Shipment Number
- ERP Order Line Number
- Company Code
- Carrier
- Updated At
- Original Batch Number
- Customer Order Reference
- Ship To Name
- Ship To Address 1
- Ship To Address 2
- Ship To Address 3
- Item
- Item Description
- Leading Status
- Trailing Status
- Qty (Quantity)
- Original Qty
- Created At
- Batch Number
- Allocation Rule
- Original Batch Number
If you want to go back and input more information, click on the search icon and enter whatever data you need to refine your search.
Finding Container Information
The detail tab is used for finding information related to Containers in the Shipment process. A shipment may be comprised of one or multiple containers. Examples of Containers include Pallets, Picking Totes etc.
In this example, I want to see what containers are loading pending.
The searchable fields are:
- Created at From
- Created at To
- Shipment Number
- Company
- Status From
- Status To
- Container Number
- Warehouse
Note: Leaving all fields blank will result in displaying all data.
To access all data, uncheck as this will have all containers that have ever been in the system.
Once you have entered all the information, you need to find your results click on the search button to continue.
This will only have some columns in view to see the rest, simply drag the horizontal scroll bar. Note, if you wish to arrange the order of the columns in view, you can do this by simply dragging the column across to where you would like it to sit. Here is a list of what headers you scroll between to view the information:
- Container No
- Shipment Number
- Company Code
- Location Code
- Status
- Created At
- Weight
- Length
- Width
- Height
- Packing Effort
- Container Type
- User
If you want to go back and input more information, click on the search icon and enter whatever data you need to refine your search.
Adding a Load
Within Shipping Enquiry, click on ''Load''.
Click on the Red Action Button
, this will bring up a drop-down menu, and select "Add"
Enter Mandatory Fields
Enter and Select the following:
- Load Number
- Carrier
The Trailer Number is optional but is recommended.
Click on the apply button 
to create the load.
Adding Shipments via User Input
Within Shipping Enquiry, click on "Shipment".
Within this Shipment Tab, click on the Red Action Button, this will bring up a drop-down menu, and select "Add".
Enter in Mandatory Fields
All tabs require their mandatory fields filled in, the other fields that are left out are not mandatory for Canary7, but we recommend inputting as much data as possible to ensure smoother operations.
General tab
Enter or Select the following:
- The Shipment Number
- The Warehouse
- Company
- Outbound Status flow
Click on the Next button 
to continue to the next page.
Ship to Tab
Enter or Select the following:
- Ship to Country
- Ship to Phone Number
Click on the Next button to continue to the next page.
Carrier Tab
Select the following:
- Carrier
- Carrier Service
Click on the Add Items button 
to continue to the next page.
Items Tab
Within this Items Tab click on the Red Action Button, this will bring up a drop-down menu, and select "Add".
This will bring up a new tab, all fields in this tab are mandatory.
When all fields are entered, click on the Apply button to add the item, and your shipment will now be fully added.
Adding Shipments via Import CSV
This will help you check that your CSV meets the requirements for shipment import.
Template Download:
Importing the CSV
Within Shipping Enquiry, click on "Shipment".
Within this Shipment Tab, click on the Red Action Button, this will bring up a drop-down menu, and select "Add"
Choosing File
The next step is to click on "Choose File".
Locate and choose your file by clicking on "Open".
Select the following:
- Warehouse
- Company
Once you have selected and entered the required fields, click on the Import button
to upload your file.
Manually Closing a Shipment
Depending on the Outbound Status flow, you may need to close the load manually.
You will know your shipment is ready to be closed if the Leading and Trailing Status are "Awaiting Dispatch Confirmation", as shown above.
Next, scroll to the Load Number and copy its value.
Switch to the Load tab within Shipping Enquiry, enter the load number, and click the search button to locate the shipment load.
This will now show the shipment you have searched for. Next, click on the three dots 
, you will see "Close" click on this to close the shipment.
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