Carrier

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Understanding Carrier

What is a Carrier?

A Carrier is a company responsible for transporting goods from one location to another, ensuring deliveries reach their correct destination. Carriers can be integrated directly into Canary7 or manually managed depending on your setup.

🔍 Accessing Carrier

You can access the Carrier setup in two ways:

  • Use the Navigation menu and type "Carrier" into the search bar.

  • Or go to: Configuration > Shipment Profile Setup > Carrier




➕ Adding a New Carrier


Click on the Red Action Buttonred action button, this will bring up a drop-down menu, and select "Add"

add uom

Complete the General Tab

  1. Complete the General Tab


    1. Enter the Name of the Carrier.


    2. Select the Carrier Class (e.g., Manual, Integration).


    3. If you choose an Integration-based Carrier Class, a Connect button will appear.

🔗 Supported Integrations (as of 2025)

When integrating with a carrier, click Connect and choose from one of the following:

  • Royal Mail (Pro Shipper Account)

  • Royal Mail Click & Drop

  • Parcel Force

  • GLS

  • Yodel

  • DPD UK

  • DPD Local

  • GFS

  • DHL

  • Evri

  • APC

  • FedEx

  • Palletways

  • Pallex

  • USPS

  • UPS

  • An Post

  • Browns

  • Amazon Buy Shipping

  • TikTok Shop Shipping

  • Landmark

  • RollsFreight

💡 Ensure Active is checked to make this carrier visible in Canary7.
Optional toggles include:

  • Allow Additional Label

  • Print Custom Carrier

Then click Add Services to continue.



📦 Adding Carrier Services


Once your Carrier is created:

  1. In the Carrier list, locate the Carrier.

  2. Click the three dots (⋮) next to it and choose Edit.

  3. Then click Add under the Services tab.

add carrier services

Click on the Red Action Buttonred action button, this will bring up a drop-down menu, and select "Add"

Mandatory Fields:

  • Name

  • Code (used for API connections)

📌 Ensure Active is checked if you want the service available for selection.

Click Apply when done.


🔗 Adding Tracking URL


tracking

Enter the Carrier tracking URL, which usually will contain the tracking number or postcode.

🔗 Adding Tracking URL

You can assign a tracking URL to each Carrier to support tracking links on shipments.

This usually includes a placeholder such as a tracking number or postcode, e.g.:

https://track.examplecarrier.com/track?ref={tracking_number}


⚙️ Adding Rules to Carrier

You can configure specific Rules for the Carrier, such as filtering by:

  • Company

  • Shipment Type

  • Priority

  • Destination


Screenshot 2022-10-01 at 15.50.28

To do so:

  1. Open the Carrier.

  2. Navigate to the Rules section.

  3. Enter your condition.

  4. Click Add to insert it.

Repeat for additional rules as needed.

Once you have selected and entered the required fields, click on the submit buttonsubmit button(1) to add.