---
title: "DHL"
slug: "dhl"
updated: 2024-11-06T11:17:18Z
published: 2024-11-06T11:17:18Z
canonical: "help.canary7.com/dhl"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.canary7.com/llms.txt
> Use this file to discover all available pages before exploring further.

# DHL

## Getting DHL Credentials

These credentials will be provided to you by DHL. If you do not have these credentials, please get in touch with DHL where you can find their details here:

[https://www.dhl.com/gb-en/home/our-divisions/parcel/business-users/help/contact-form.html](https://www.dhl.com/gb-en/home/our-divisions/parcel/business-users/help/contact-form.html)

You will need the following:

- Integration Name
- Username
- Password
- Account Number

You can optionally add the following:

- Company Name
- Address
- City
- Postcode
- Country Code
- EORI
- Billing Account Number
- Shipment Type
- Phone Number
- Trader Type
- Importer/Exporter
- VAT

## Adding a DHL Carrier Integration

Within Carrier, click on the Red Action Button![red action button](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/red%20action%20button.png). This will bring up a drop-down menu, and select "Add."

![add uom](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/image-1664022435079.png)

### Selecting the DHL integration

![rm quick drop8](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/rm%20quick%20drop8.png)

Follow these steps:

1. Enter the Default trading name
2. Select Carrier Integration
3. Click on "Connect"

### Select the Carrier Integration

![](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/DHL.png)

### Enter Carrier Credentials

![](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/image-1730891021545.png)

You must enter the following:

1. Name
2. Username
3. Password
4. Shipper Account Number

Optionally add the following to allow shipping, duties and taxes to be split between 2 different DHL accounts (Shipper/Billing):

5. Company Name 6. Address 7.City 8. Postcode 9. Country Code 10. EORI 11. Billing Account Number 12. Shipment Type 13. Phone Number 14. Trader Type 15. Importer/Exporter 16. VAT

Click on Connect to finish the carrier integration.