--- title: "Carrier" slug: "carrier" description: "Why is Carrier important, and how a Carrier? Step by Step guides containing all the information that you need to know to help you understand Canary7" updated: 2025-08-05T11:56:24Z published: 2025-08-05T11:56:24Z canonical: "help.canary7.com/carrier" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.canary7.com/llms.txt > Use this file to discover all available pages before exploring further. # Carrier ## Understanding Carrier ## What is a Carrier? A **Carrier** is a company responsible for transporting goods from one location to another, ensuring deliveries reach their correct destination. Carriers can be integrated directly into Canary7 or manually managed depending on your setup. ## 🔍 Accessing Carrier You can access the Carrier setup in two ways: - Use the **Navigation menu** and type `"Carrier"` into the search bar. - Or go to: **Configuration > Shipment Profile Setup > Carrier** ## ➕ Adding a New Carrier Click on the Red Action Button![red action button](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/red%20action%20button.png), this will bring up a drop-down menu, and select "Add" ![add uom](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/image-1664033249991.png) ### Complete the General Tab ![](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/carrier%20name%20and%20serv.png) 1. ### Complete the **General** Tab 1. 2. **Enter the Name** of the Carrier. 3. 4. **Select the Carrier Class** (e.g., Manual, Integration). 5. 6. If you choose an **Integration-based Carrier Class**, a Connect button will appear. ![](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/carrierinte.png) ### 🔗 Supported Integrations (as of 2025) When integrating with a carrier, click **Connect** and choose from one of the following: - Royal Mail (Pro Shipper Account) - Royal Mail Click & Drop - Parcel Force - GLS - Yodel - DPD UK - DPD Local - GFS - DHL - Evri - APC - FedEx - Palletways - Pallex - USPS - UPS - An Post - Browns - Amazon Buy Shipping - TikTok Shop Shipping - Landmark - RollsFreight 💡 Ensure **Active** is checked to make this carrier visible in Canary7. Optional toggles include: - ✅ *Allow Additional Label* - ✅ *Print Custom Carrier* Then click **Add Services** to continue. ## 📦 Adding Carrier Services Once your Carrier is created: 1. In the Carrier list, locate the Carrier. 2. Click the **three dots (⋮)** next to it and choose **Edit**. 3. Then click **Add** under the Services tab. ![add carrier services](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/add%20carrier%20services.png) Click on the Red Action Button![red action button](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/red%20action%20button.png), this will bring up a drop-down menu, and select "Add" ![](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/cservice.png) ### Mandatory Fields: - **Name** - **Code** (used for API connections) 📌 Ensure **Active** is checked if you want the service available for selection. Click **Apply** when done. ## 🔗 Adding Tracking URL ### ![tracking](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/tracking.png) Enter the Carrier tracking URL, which usually will contain the tracking number or postcode. ## 🔗 Adding Tracking URL You can assign a **tracking URL** to each Carrier to support tracking links on shipments. This usually includes a placeholder such as a tracking number or postcode, e.g.: ``` https://track.examplecarrier.com/track?ref={tracking_number} ``` ### ## ## ⚙️ Adding Rules to Carrier You can configure specific **Rules** for the Carrier, such as filtering by: - Company - Shipment Type - Priority - Destination ![Screenshot 2022-10-01 at 15.50.28](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/Screenshot%202022-10-01%20at%2015.50.28.png) To do so: 1. Open the Carrier. 2. Navigate to the **Rules** section. 3. Enter your condition. 4. Click **Add** to insert it. Repeat for additional rules as needed. Once you have selected and entered the required fields, click on the submit button![submit button(1)](https://cdn.document360.io/4ed7d884-d42a-4c7e-a949-08033b57dc86/Images/Documentation/submit%20button(1).png) to add.